Yes. Every Zerolla formula is made using ingredients of 100% natural origin. No artificial colours, synthetic fragrances or unnecessary chemical fillers. Just ingredients chosen because they work, not because they're cheap.

Some do, some don't. We believe choice is a good thing. That's why we offer both fluoride & fluoride-free toothpastes, so you can choose the one that fits your routine without compromising on natural ingredients.

Quite a few, actually. We leave out SLS, triclosan, artificial colours, parabens, phthalates, microplastics & other ingredients we'd rather not put in our mouths. If there's a better natural alternative, that's the one we use.

Absolutely. Natural doesn't mean guessing. Every ingredient is chosen because there's good evidence it supports healthy teeth, gums or fresh breath. Nature deserves the credit, but science gets the clipboard.

From all over the world, depending on where each ingredient grows or is produced best. We work with trusted suppliers who meet our quality standards, because great oral care starts long before it reaches your bathroom.

Because nature already does a pretty good job. We use essential oils & plant-derived ingredients to create a clean, refreshing taste without relying on artificial flavourings.

We formulate our products to be gentle while still being effective. Many people with sensitive mouths enjoy using Zerolla, but everyone's different. If you have a known allergy or medical condition, it's always worth checking the ingredient list first.

Never. We're proudly cruelty-free & wouldn't have it any other way. The only smiles we're interested in improving belong to people.

Because they are. Conventional products often rely on synthetic foaming agents, artificial colours & other additives that aren't essential. We focus on ingredients with a clear purpose, so every name on the label has earned its place.

Probably not every single one, & that's perfectly normal. Some natural ingredients have long scientific names because that's how they're officially listed. Whenever possible, we explain what they are, what they do & why we've included them, because ingredients shouldn't be a secret language.

Because bamboo grows incredibly quickly without needing much water or pesticides, making it a renewable alternative to conventional plastic handles. It's strong, lightweight & happens to look rather handsome, too.

The bamboo handle is made from natural bamboo, so yes, it can biodegrade under the right conditions. Just remove the bristles first, as they need to be recycled separately where facilities exist.

Most tongue scrapers are made entirely from plastic. Ours swaps the handle for renewable bamboo while keeping the scraper durable & comfortable to use. A smaller plastic footprint, without compromising on performance.

Our bristles are made from bio-based nylon derived from castor bean oil instead of fossil fuels. They clean just as effectively as conventional nylon, while relying more on renewable plant-based resources.

Not yet. Although they're made from renewable castor bean oil, the bristles are still a form of nylon, so they should be removed before composting or recycling the bamboo handle. We're always keeping an eye on better alternatives as they become available.

It's a high-performance nylon made using castor bean oil instead of petroleum. You won't find any actual oil on your toothbrush or floss, but using castor beans helps reduce our reliance on fossil-based plastics.

Because good floss needs to be strong. Castor oil nylon gives us the durability needed to glide between teeth without snapping, while using a renewable plant-based source instead of conventional petroleum-derived nylon.

Candelilla wax is a natural plant wax that helps the floss glide smoothly between teeth while remaining completely vegan. It does the job that beeswax often does, without involving the bees.

The thin coating helps protect the bamboo from moisture during everyday use, extending the life of the handle. Candelilla wax is plant-based, vegan & a natural alternative to synthetic coatings.

We'd love to, but today's biodegradable bristles still don't match the cleaning performance & durability needed for effective oral care. We'd rather be honest about that than make claims that sound good but don't deliver. Until a better option comes along, castor oil nylon offers the best balance of performance & sustainability.

Because they're one of the easiest materials to reuse & recycle. Unlike plastic, glass can be recycled again & again without losing quality. It's a little heavier, but we think that's a fair trade for creating far less waste in the long run.

Aluminium is lightweight, durable & infinitely recyclable. It also keeps our products fresh while avoiding the plastic lids found on most oral care products. Small lid. Big upgrade.

Yes. Every Zerolla product is packaged without single-use plastic. From our glass jars to our cardboard floss dispensers & recyclable shipping boxes, we've worked hard to keep plastic out of the picture.

Absolutely. Once the jar is empty, give it a quick rinse & pop both the jar & aluminium lid into your household recycling. Better still, keep the jar around for storing life's tiny treasures. Or more toothpaste.

Because over a billion toothpaste tubes are thrown away every year, & most can't be recycled through normal household collections. We thought there had to be a better way. Turns out, there is.

Instead of a plastic case, our floss comes in a sturdy cardboard dispenser. It does the same job, creates less waste & can be recycled once it's reached the end of its floss-holding career.

Our parcels are packed in sturdy cardboard boxes with paper-based packing materials where needed. No plastic mailers, no unnecessary fillers & no mountains of bubble wrap waiting to haunt the planet.

Because we'd rather spend money on what's inside than on packaging that's destined for the bin. We keep things simple, functional & recyclable, because oral care shouldn't come wrapped in unnecessary plastic.

Almost all of it is. Our glass jars, aluminium lids, cardboard floss dispensers & cardboard product boxes are all widely recyclable. Just check your local recycling guidelines, as they can vary from place to place.

Because the product should do the talking. We prefer clean, practical packaging that protects what's inside without wasting materials. Less unnecessary packaging. More common sense.

Most orders placed before our daily cut-off are dispatched the same working day. Orders placed after that, or over the weekend, will be on their way the next working day. We like to keep things moving.

Delivery times depend on the shipping option you choose and where you live. Once your parcel leaves us, you'll receive a tracking link so you can follow its journey right to your doorstep.

We do! We ship to many countries around the world. Shipping costs and delivery times are calculated at checkout, so there are no surprises before you place your order.

If you're ordering outside the UK, your local customs authority may charge import duties or taxes before delivery. The good news? Most parcels arrive without any extra charges.

Not usually. Tracking can sometimes take 24 to 48 hours to update after your parcel has been dispatched. If it's been longer than that, get in touch and we'll happily investigate.

First, check your tracking link to see the latest update. It's also worth checking with neighbours or your safe place. If it's still playing hide and seek, contact us and we'll help track it down.

If your order hasn't been dispatched yet, we'll do our best to update the address. Once it's left our hands, we're limited by the courier, so the sooner you let us know, the better.

Yes. If you've changed your mind, you can return unused items within our returns period. Just get in touch first and we'll explain the next steps. We promise it's much easier than assembling flat-pack furniture.

That's never the welcome we want your parcel to receive. Send us a few photos of the damage as soon as possible, and we'll quickly send you a replacement and put things right.

Some couriers use your phone number to provide delivery updates or contact you if there's an issue finding your address. We won't use it to bombard you with calls or ask whether you've considered swapping your energy provider.